For what it is worth, my ads all state “No refunds. Properties are sold ‘As is’.” Does it hurt my sales? I don’t know. Out of approximately 100 sales I have had one guy ask for a refund on a cash purchase. I offered him 50% of the price he paid. He said “That sounds fair. I’ll think about it.” Never heard from him again. Why make it easy for…[Read more]

I can see both sides. I am trying to win customers. I try not to make it hard for them to give me money. On other hand, that makes it easy for them to take it from me. All business’s go thru this. It’s part of it. I’m wondering if this is a forest and trees thing. I’ve done 100’s of credit card and land transactions. I got burned by 1! Keeping my…[Read more]

I don’t think it’s very smart to advertise that you provide refunds – returns. I would like to hear more opinions on this guys. What do you guys think? Does it really help your sales?

Not only they waste huge amount of your time and positive mental energy. They Throw you in risk too. What if a person dumps there or just leaves there something…[Read more]

Also for the future I’m leaning toward no refunds. Not interested in customer is always right BS.

@milan wow that is steep. You keep the price of the property. That is genius! Do you tell them how much it is up front? If so, I bet you get very few refunds. If I went to buy a car and they said you can return it but we are keeping ‘X” dollars. I would seriously reconsider before buying. Well, ya know that is what earnest money is. If you are…[Read more]

This is a great topic. I am also going through a cash sale refund beside terms sale refund right now. No more terms refunds after this one.

I paid $750 for the property on cash refund.

The buyer wants refund. I’m giving her an option to keep the property. Or refund with $750 transaction fee for staff time, expenses and processing.

I give r…[Read more]

Sore subject with me right now. Had a buyer use credit card to put $500 down. 2 weeks later called and said he was getting a divorce and didn’t want the land right now. He wants it, just not now until divorce final. He requested a refund via certified check. Ok, not a problem. Sent a check for $401 and I kept $99 which he agreed to. He then…[Read more]