I’m new and in the process of getting ready to send out my first mailer and I’m trying to tie up all the loose ends before I do so. I have decided that I will hire a phone service to take my calls as I’m looking to scale this and would rather allocate those resources elsewhere. My question around this is should I take the calls for the first couple of mailers so that I can get a better feel for things or start out right away with the phone service. I feel there is value in taking those calls but also feel that there is value in consistency. I would rather start with one number on the first batch and always have that phone number moving forward. Please let me know your experiences as I’m hoping to move one direction or the other by the end of the week.
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